We loved staying at Tru! This was our second stay and we will be back again. It is in a safe location, though some additional sidewalks in the neighborhood would’ve been nice for walking (but I wouldn’t mark it down for that). It’s right off the highway and within minutes of whatever you need. The whole hotel was clean, including the rooms. I could sleep, shower, and hang out comfortably. The breakfast was great! They even had different options on the second morning we were there. The staff was friendly and helpful. Guests respected quiet hours, which was nice for getting rest. It was so nice to be able to have a safe, clean, and comfortable hotel room I could come back to while navigating a funeral. I couldn’t recommend this place more.
Drew
październik 2024
Room was Clean and functional. This was our second stay. The first time we felt welcomed and the staff was friendly. We liked the facility, that's why we chose to return. Larita, the sweet lady who tended to the breakfast counter and lobby area was very conscientious about her responsibilities. And she was welcoming.
Michael
wrzesień 2023
This is our go-to hotel in Warsaw when we visit family! Hotel is very nice and clean! Staff is always great! And it’s dog friendly as well! The front desk staff gave our fur baby treats both days we were there! So sweet!
Nicole
sierpień 2023
Breakfast was ok. The rooms were very nice. Beds were very comfortable. The staff was friendly.
Tevlin
grudzień 2024
This hotel was new, clean, and modern. The bed was very comfortable and the shower was great!
Aaron
czerwiec 2024
everything was great, the staff were helpful. My only complaint was with Booking.com. I tried to book the room, and some how got linked with Booking.com and I was extremely unhappy with this process. My daughter was in a softball tournament and ended up being done early and booking.com would not allow any changes to the reservation. I was extremely unsatisfied with this and will never use them ever again! I paid over $500 for one night. I will also tell everyone I know not to use Booking.com!
Kristen
lipiec 2022
How welcoming the front desk lady was when I checked in. Also I felt like I was a bother with the times I asked for something but I was always reassured that it wasn't a problem
Jessica
wrzesień 2024
Exceptionally clean. Great staff. It was unfortunate that we couldn’t get in our rooms due to key cards not working (thanks to CrowdStrike update) but the staff never made us feel we were inconveniencing them whenever we asked to be let back into our rooms.
Carol
lipiec 2024
The hotel is newer and very clean and well kept! The staff were all VERY friendly. Free breakfast and coffee was a great perk too! We came with our little pup and everyone was so nice to him too! This is our 4th trip to Warsaw visiting family, and this is BY FAR the nicest hotel experience we’ve had out there and will definitely be using Tru going forward on all our trips to Warsaw/Winona Lake. The rooms were clean, there was no carpets either which we loved. Highly recommend!
Nicole
czerwiec 2022
The staff was very nice & helpful, answered any question I asked. The room was very clean, I had clean towels, The bed sheets were very clean. The beds were very comfortable, I would definitely stay here again.
Jordan
sierpień 2022